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User Behaviour Research

Companies that implement User Behaviour Research outperform their competitors by 85%! Partner with us to receive insights that change the game.

We all use data to improve our work and go where the money is. Digivate’s User Behaviour Research services go beyond this. 

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Clients we’ve worked with

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How we do User Behaviour Research differently

What our clients say

Read the latest feedback from our partners:

Anthony Lam
★ ★ ★ ★ ★

‘They were responsive, proactive, and kept us informed every step of the way. It’s clear that they genuinely care about their clients and are dedicated to delivering results.’

– Dr. Anthony Lam, Orthodontic Specialist @ Orthodontic Gallery

David McGranaghan
★ ★ ★ ★ ★

‘They were organized and focused but still very human. Getting all these elements together and up and running at the right time can be complicated, but together we pulled it off and delivered on time.’

– David McGranaghan, Co-founder & Director @ McMiller Games

Gregory French
★ ★ ★ ★ ★

‘The team was both cohesive and incredibly capable – willing to flow with our limitations and lack of understanding, which ensured we hit our targets and goals. This relationship has been pivotal in ensuring Atlas’s future.’

– Gregory French, CEO @ Atlas Accessories

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Our CRO Specialist, Tudor Cioaba, can’t wait to get to know your users

We’ve been doing this since before Google existed

Digivate has been leading the way in digital marketing since 1998. That’s over two decades of getting to know users, tracking behaviour, and optimising the heck out of conversion rates.

Users change. The way they explore your site today will be different to six months ago, and that’s only going to increase with the rise of AI. 

That’s why it’s so important to delve into the data, survey shoppers aligned with your user persona, and observe online behaviour. You need to adapt to them. Not the other way around.

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Want to understand what makes your users buy?

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    User Behaviour Research FAQs

    What is User Behaviour Research?

    User Behaviour Research is a way of understanding how people interact with websites, apps, and online platforms. We analyse user actions, preferences and feedback to optimise digital experiences and get your customers down the sales funnel!

    How can User Behaviour Research benefit my website?

    By flagging usability issues, content preferences, and navigation challenges – and making informed changes – you’ll get people wanting to spend more time on your site. They’ll stick around longer, navigate to the right places and be far more likely to convert when they get there.

    How long does a typical User Behaviour Research project take?

    It depends on the complexity of your website and the specific research methods we choose to use. Our team will look into what you need and get you a detailed timeline during the discovery phase.

    Is User Behaviour Research only beneficial for large businesses?

    Nope, User Behaviour Research is valuable for businesses of all sizes. Whether you’re a startup or an established enterprise, understanding your target audience’s behaviour is how you provide exceptional online experiences and achieve your targets.

    Will your team implement all the recommended changes?

    We’ll agree with you beforehand whether our developers and UX Designers will be responsible for the implementation. Our CRO specialist will be happy to work alongside your internal team if that’s your preference! Either way, we’ll ensure users interact with your site in a more meaningful and profitable way.

    User Behaviour Research tools we use

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    Get the results you’ve been dreaming of

    Forrester Research found that every $1 invested in User Experience (UX) Research returns an average of $100. It’s about listening to your users and creating an experience they want to engage in. When the site is designed around them, why wouldn’t they convert?

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