We are looking for a
New Relationship Manager

We’re a specialist, award-winning digital agency famed for designing, building, maintaining, optimising and promoting websites with our unique MIND approach.

Job Description:

The New Relationship Manager will be responsible for helping to develop new client relationships in the agency from initial prospect through to onboarding & handover to the client service team. 

They will be responsible for growing and managing the prospect & sales pipeline, booking meetings/calls, qualifying new opportunities, helping to establish the needs of prospects, developing proposals and supporting with closing new deals. 

They will report directly to the Client Service Director who will provide all the necessary training – no prior sales experience is necessary however some level of experience in digital marketing is required. This is an excellent opportunity for a smart, self motivated and ambitious individual looking to grow their career in B2B sales. 

Day to day tasks will include:

  • Responding to prospects, establishing rapport and keeping the prospect pipeline warm

  • Qualifying new leads & opportunities

  • Establishing the needs of prospects and developing a quote & proposal that meets their needs (with the support of our specialist teams) 

  • Most leads are inbound however some outbound prospecting for key accounts might be required too.

  • Working to targets

Key Requirements

  • A background in SEO / PPC / Digital Marketing or web design / development is a must. Candidates with a background in Account Management or Client Services in Digital Marketing will also be looked at favourably.

  • Excellent interpersonal, written and verbal communication skills

  • Confident speaking with clients at all levels over the phone and in person

  • Willing to work hard but be rewarded for it

  • Relationship building skills

Key Performance Indicators

  • Opportunities qualified

  • Meetings/Calls Booked

  • Deals Won

  • Sales Revenue won


£24,000 + generous commission.

We are driven by empathy

We are the digital agency with mind at heart. Empathy is our core value. We apply empathetic thinking to everything we do – from our marketing strategies to how we treat our team.

We believe that these 3 pillars motivate each one of us:

  • Autonomy: Our desire to direct our own lives. In short: “You probably want to do something interesting, let me get out of your way!”

  • Mastery: Our urge to get better at things we like to do.

  • Purpose: The feeling and intention that we can make a difference in the world.

At Digivate, our goal is to create a work environment in which all of us can thrive. We want to empower our team by making sure they know what to do and why they’re doing it.

we mind

People with different cultures, perspectives and experiences are at the heart of the way Digivate works. We want to recruit, develop and retain the most talented people, regardless of their background.

We seek to develop a work environment where we treat all employees as individuals, fairly and in a consistent way. We strive to create a safe and inclusive atmosphere and promote culture of respect, actively challenging discrimination should it ever arise.

We go out of our way to remove unnecessary barriers for our employees seeking opportunities through training and development, promotion and career planning.






Oh and we’ve got perks too

Every member of our team is entitled to our usual package of perks and benefits:

  • Unlimited holiday days
    Play hard, work hard

  • Flexible working
    Want to start earlier, so you can leave earlier? No problem

  • Day off on your birthday
    Nobody wants to work on their birthday

  • HealthShield
    Get cashback on various medical and wellness treatments

  • Free fruit and snacks
    Feeling peckish? Grab something healthy from our kitchen

  • Working from home whenever you need to
    It’s about results, not presenteeism

  • Nights out and socials
    Make friends with people you work with

  • Contributory pension scheme
    Invest in your future

  • Free bar
    Grab a drink at the end of a long day

  • Delicious freshly-brewed coffee
    We have the best freshly-brewed coffee in Shoreditch

  • Access to our infinite library of books
    Want a book? We’ll get it for you

How does the role work during Covid-19?

We all know that the world is upside down at the moment – but that won’t stop us from finding the brightest talent.

We’re looking for a new team member despite the fact that our team is working remotely at the moment.

We’ll make sure you’re all set up to work from home, have clear, consistent contact with the team, and that you get to know your team just like you would if we were in the office.

We have a team across 3 different countries, and have always run meetings/training via video calls. Working from wherever you want is the future!


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