Digivate takes a proactive approach to client service, with a focus on continuous improvement and rapid return on investment. Our view of client relationships is for the long term – our clients come to us as the ecommerce experts and expect us to work with them to improve their performance online. We achieve this with regular communication and meetings where appropriate.
First line support and maintenance for your ecommerce solution, including 3rd party suppliers, will be provided by the Digivate project support team. In addition Digivate is backed up by the Magento support team.
Digivate provide a managed hosting service with hosting partner NTT Europe Online. The service is fully scalable for businesses of any size and exceptional resilience is provided by our VMWare platform.
